[et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Hero” _builder_version=”4.0.11″ background_color=”#233b4e” parallax=”on” custom_padding=”0px|0px|0px|0px”][et_pb_fullwidth_header title=”Frequently asked questions. %22FAQ%22″ background_overlay_color=”rgba(29,38,51,0.23)” content_max_width=”700px” admin_label=”Hero Section” _builder_version=”4.0.11″ title_font=”Oswald|on||on|” title_font_size=”50px” title_line_height=”1.3em” content_font=”Roboto||||” content_font_size=”20px” subhead_font=”Oswald|700||on|||||” subhead_font_size=”25px” subhead_line_height=”1.7em” background_image=”https:\/\/www.ultimatewildtrip.com\/wp-content\/uploads\/2020\/01\/man-1246233_1280.jpg” custom_button_one=”on” button_one_text_size=”20″ button_one_border_radius=”0px” button_one_letter_spacing=”4px” button_one_font=”Oswald|on||on|” button_one_icon=”%%3%%” button_one_icon_color=”#ffffff” custom_margin=”|||” custom_padding=”200px||350px||false|false” custom_padding_tablet=”200px||200px||false|false” custom_padding_phone=”130px||130px||false|false” custom_padding_last_edited=”on|desktop” animation_style=”zoom” animation_direction=”bottom” animation_intensity_zoom=”4%” z_index_tablet=”500″ hover_enabled=”0″ title_font_size_tablet=”51px” title_font_size_phone=”” title_font_size_last_edited=”on|desktop” title_text_shadow_style=”preset5″ title_text_shadow_horizontal_length=”0.13em” title_text_shadow_vertical_length=”0.13em” subhead_text_shadow_style=”preset5″ subhead_text_shadow_horizontal_length=”0.12em” subhead_text_shadow_vertical_length=”0.12em” button_one_text_size__hover_enabled=”off” button_one_text_size__hover=”null” button_two_text_size__hover_enabled=”off” button_two_text_size__hover=”null” button_one_text_color__hover_enabled=”on” button_one_text_color__hover=”#ffffff” button_two_text_color__hover_enabled=”off” button_two_text_color__hover=”null” button_one_border_width__hover_enabled=”off” button_one_border_width__hover=”null” button_two_border_width__hover_enabled=”off” button_two_border_width__hover=”null” button_one_border_color__hover_enabled=”on” button_one_border_color__hover=”#ffffff” button_two_border_color__hover_enabled=”off” button_two_border_color__hover=”null” button_one_border_radius__hover_enabled=”on” button_one_border_radius__hover=”0px” button_two_border_radius__hover_enabled=”off” button_two_border_radius__hover=”null” button_one_letter_spacing__hover_enabled=”on” button_one_letter_spacing__hover=”4px” button_two_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover=”null” button_one_bg_color__hover_enabled=”on” button_one_bg_color__hover=”rgba(0,0,0,0)” button_two_bg_color__hover_enabled=”off” button_two_bg_color__hover=”null”][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”3.22″][et_pb_row _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”0px|||” custom_margin_tablet=”” custom_margin_phone=”-40px|||” custom_margin_last_edited=”on|phone”][et_pb_column type=”4_4″ _builder_version=”3.0.47″ background_position=”top_left” custom_padding=”|||” custom_padding__hover=”|||”][et_pb_accordion open_toggle_text_color=”#ffffff” open_toggle_background_color=”#e04d45″ closed_toggle_text_color=”#ffffff” closed_toggle_background_color=”#777777″ _builder_version=”4.0.11″ toggle_text_color=”#ffffff” toggle_font=”|on|||” toggle_font_size=”17″ body_text_color=”#ffffff” border_width_all=”4px” border_color_all=”#ffffff” border_style_all=”double” use_border_color=”on”][et_pb_accordion_item title=”Do you charge any extra cost to use your trip planner? ” open=”on” _builder_version=”3.10.1″]No, not at all. The price is exactly the same that if you make the reservation on the partner’s website. In fact, once you introduce the information, you are redirected to the provider site. We are just a bridge between the partners’ websites and our own website.
\n[\/et_pb_accordion_item][et_pb_accordion_item title=”What if do i have any problem with the partner companies?” _builder_version=”3.10.1″ open=”off”] No worries, the customer support staff of our partners will attend you 24h\/7 days per week with excellent service to solve any problem you can have. They are the best business worldwide in their field. [\/et_pb_accordion_item][et_pb_accordion_item title=”Is your payment platform secure?” _builder_version=”3.10.1″ open=”off”]<\/p>\n
Absolutely safe. We have one of the safest platforms to make secure payments\u00a0in the european online market. In addition to have paypal, redsys or bank transfer, our hosting has a powerful anti-hacking protection and has encrypted protection with SSL certificates.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”After to read your content, i have found some information that i think it is not accurate. Can i notify that to you?” _builder_version=”3.10.1″ open=”off”] Of course you can do it. Don\u00b4t hesitate to text us and we try to verify and to fix the wrong information if it need to be done. [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.0.11″ hover_enabled=”0″ custom_margin_last_edited=”on|tablet” custom_margin_tablet=”-56px||-2px||false|false” custom_margin_phone=”-64px||||false|false”][et_pb_row _builder_version=”3.25″ custom_margin=”0px|||” custom_margin_tablet=”-40px||-40px|” custom_margin_phone=”” custom_margin_last_edited=”on|desktop”][et_pb_column type=”4_4″ _builder_version=”3.25″ background_position=”top_left” custom_padding=”|||” custom_padding__hover=”|||”][et_pb_social_media_follow follow_button=”on” _builder_version=”3.12.2″ text_orientation=”center”][et_pb_social_media_follow_network social_network=”facebook” url=”https:\/\/www.facebook.com\/ultimatewildtripenespanol\/” _builder_version=”3.12.2″ background_color=”#3b5998″ follow_button=”on” url_new_window=”on”] Facebook [\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=”instagram” url=”https:\/\/www.instagram.com\/ultimate.wild.trip\/” _builder_version=”3.12.2″ background_color=”#ea2c59″ follow_button=”on” url_new_window=”on”] Instagram [\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=”youtube” url=”https:\/\/www.youtube.com\/channel\/UCjm4DJIkfBzZV3nH7PAgUsQ” _builder_version=”3.12.2″ background_color=”#a82400″ follow_button=”on” url_new_window=”on”] Youtube [\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=”twitter” url=”https:\/\/twitter.com\/UltimateWildtrp” _builder_version=”3.12.2″ background_color=”#00aced” follow_button=”on” url_new_window=”on”] Twitter [\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=”google-plus” url=”https:\/\/plus.google.com\/+Ultimatewildtrip” _builder_version=”3.12.2″ background_color=”#dd4b39″ follow_button=”on” url_new_window=”on”] Google+ [\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=”pinterest” url=”https:\/\/es.pinterest.com\/ultimatewildtrp\/” _builder_version=”3.12.2″ background_color=”#cb2027″ follow_button=”on” url_new_window=”on”] Pinterest [\/et_pb_social_media_follow_network][\/et_pb_social_media_follow][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|tablet” admin_label=”Offer” _builder_version=”4.0.11″ background_color=”rgba(0,0,0,0.5)” background_image=”https:\/\/www.ultimatewildtrip.com\/wp-content\/uploads\/2020\/01\/forest-931706_1920-2.jpg” background_blend=”color” custom_padding=”120px||120px|” custom_padding_tablet=”65px||65px||false|false” custom_padding_phone=””][et_pb_row _builder_version=”4.0.11″ custom_margin=”|||”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text admin_label=”CTA Section Title” _builder_version=”4.0.11″ text_font=”||||” header_font=”Oswald|on||on|” header_text_align=”center” header_font_size=”50px” header_line_height=”1.3em” header_2_font=”Oswald|700|||||||” header_2_font_size=”50px” header_2_line_height=”1.3em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” background_layout=”dark” module_alignment=”center” custom_margin=”|||” custom_padding=”|||” animation_style=”zoom” animation_delay=”100ms” animation_intensity_zoom=”20%” hover_enabled=”0″ locked=”off” header_font_last_edited=”on|tablet”]<\/p>\n
[\/et_pb_text][et_pb_divider color=”#ffffff” divider_position=”center” divider_weight=”3px” disabled_on=”on|on|off%22″ _builder_version=”4.0.11″ max_width=”150px” module_alignment=”center” height=”false” animation_style=”zoom” animation_delay=”200ms” animation_intensity_zoom=”20%” locked=”off”][\/et_pb_divider][et_pb_text _builder_version=”4.0.11″ text_font=”Roboto||||” text_font_size=”24px” text_line_height=”1.4em” header_2_font_size=”22px” background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” background_layout=”dark” max_width=”750px” module_alignment=”center” custom_padding=”30px||40px|” animation_style=”zoom” animation_delay=”300ms” animation_intensity_zoom=”20%”]No matter what the inquiry, our commitment to exceptional service ensures that a helpful and knowledgeable staff member is always on hand to assist you whenever the need arises.[\/et_pb_text][et_pb_button button_url=”https:\/\/www.ultimatewildtrip.com\/en\/tailor-made-travels\/” url_new_window=”on” button_text=”Contact us” button_alignment=”center” _builder_version=”4.0.11″ custom_button=”on” button_text_color=”#ffffff” button_border_radius=”0px” button_letter_spacing=”4px” button_font=”Oswald|on||on|” button_icon=”%%3%%” button_icon_color=”#ffffff” background_layout=”dark” animation_style=”zoom” animation_delay=”400ms” animation_intensity_zoom=”20%” hover_enabled=”0″ button_border_color_hover=”#ffffff” button_border_radius_hover=”0px” button_letter_spacing_hover=”4px” button_bg_color_hover=”rgba(0,0,0,0)” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”on” button_border_color__hover=”#ffffff” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”on” button_border_radius__hover=”0px” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”on” button_letter_spacing__hover=”4px” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”on” button_bg_color__hover=”rgba(0,0,0,0)” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"
No, not at all. The price is exactly the same that if you make the reservation on the partner’s website. In fact, once you introduce the information, you are redirected to the provider site. We are just a bridge between the partners’ websites and our own website. No worries, the customer support staff of our […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-5156","page","type-page","status-publish","hentry"],"yoast_head":"\n