Legal terms & Conditions

The following Terms and Conditions regulate the access and use of www.ultimatewildtrip.com/en (hereinafter referred to as WEBSITE) property of Daniel Bellavista Lou, owner of the online adventure travel agency Ultimate Wild Trip (hereinafter referred to as ULTIMATE WILD TRIP).

On the one hand, Daniel Bellavista Lou (ULTIMATE WILD TRIP), with registered address at 2 Fernando de Antequera Street, House 2, Level 5ºD, Zaragoza, Spain, with license number C.A.A.342 and VAT number ES72984193H

On the other hand, the user of the website hereinafter referred to as the USER, who accesses the WEBSITE for information purposes and to contract services offered through the WEBSITE. The USER hereby declares that he or she is an adult (at least 18 years of age) and has the legal capacity to be bound by this agreement and to use this WEBSITE in accordance with these Terms and Conditions of use, which he or she fully understands and recognises.

GENERAL CONDITIONS

The pages of the WEBSITE are optimised to be used with Chrome, Firefox, Microsoft Edge, Internet Explorer 10 y 11 and Safari. ULTIMATE WILD TRIP does not accept responsibility for results obtained when using a different browser or operating system.

The USERS accessing the WEBSITE using devices with reduced screen format, report having previously accessed using these browsers, reviewed the conditions of the website and all information made available to the USER without any restrictions on the characteristics of the device making the booking.

ULTIMATE WILD TRIP exploits the website and, in particular, offers and, where appropriate, provides the content, products and services to the USER visiting the WEBSITE on behalf of recognized tour operators. In this sense, ULTIMATE WILD TRIP has been limited to include the service in the WEBSITE. Unless explicitly stated and in no case may it be understood that ULTIMATE WILD TRIP offers directly flights, rental cars, package tours, hotel reservations and tour buses and or similar services. When you book through our white label platforms of the WEBSITE, reservations and user registration will be made through the platforms of the while label´s company or tour operator. ULTIMATE WILD TRIP is not responsible for the registration problems or data management that may happen through these white label solutions.

For low cost airlines, when a USER of WEBSITE www.utimatewildtrip.com searches and books a low cost flight, the USER must accept the general Terms and Conditions of both ULTIMATE WILD TRIP and those of the corresponding low cost airline, including those regarding data protection.

In addition, the information on the WEBSITE is offered for your convenience, it is information provided by the supplier and may contain errors and/or inaccuracies of any type.

All our prices are displayed exclusively in Euros. We decline any responsibility for prices shown in any other currency.

By registering in ULTIMATE WILD TRIP, the USER accepts that the personal details they provide will be incorporated and processed in computer files which are property of ULTIMATE WILD TRIP. ULTIMATE WILD TRIP and the USER agree to fully comply with the the Data Protection Act and European General Data Protection Regulation. In particular they agree that:

ULTIMATE WILD TRIP informs the USER that their personal details will be treated with confidentiality and will be stored on secured servers that meet the requirements established by the Spanish legislation on data protection.

Your personal information will not be disclosed to any company other than ULTIMATE WILD TRIP.

You will not be sent chains of unsolicited electronic e-mails.

The word “publicity” will be included in the e-mails sent by ULTIMATE WILD TRIP to the USER.

Allow the USER to unsubscribe or modify their details.

The USER allows ULTIMATE WILD TRIP to use their personal details to communicate with them via different channels: e-mail, telephone or mobile systems.

The ULTIMATE WILD TRIP WEBSITE contains links to other websites that are not managed by ULTIMATE WILD TRIP and are therefore not responsible for their content. ULTIMATE WILD TRIP does not endorse or guarantee any of these third-party sites, which have been included for convenience to the USERS.

It is the responsibility of the traveler to ensure they meet the governmental requirements needed to exit and enter their chosen destination. ULTIMATE WILD TRIP, advises clients to review all travel warnings and announcements etc. issued by the  Spanish Ministry of Foreign Affairs (www.exteriores.gob.es) prior to booking travel to international destinations. ULTIMATE WILD TRIP may incorporate additional specific conditions that will be shown on the WEBSITE.

It is also the responsibility of the traveller to ensure they meet the health requirements that are compulsory for the destination feature. It is advisable to check recommended practice with client´s GP, practice nurse or travel health clinic. ULTIMATE WILD TRIP also advises clients to review all travel warnings and announcements etc. issued by The Foreign and Commonwealth Office and the National Travel Health Network and Centre displayed on their respective websites: www.fco.gov.uk/travel and www.nathnac.org, prior to booking travel to international destinations.

ULTIMATE WILD TRIP advises travellers to be adequately insured for their trip.

We reserve the right to alter the prices of any of the travel arrangements shown. You will be advised of the current price of the arrangements that you wish to book before your contract is confirmed.

The contract bounding the purchase will come into existence once we receive your payment in cleared funds and a confirmation invoice has been issued, until which it can be cancelled at anytime by ULTIMATE WILD TRIP. Confirmation of your booking request requires your authorisation for us to take full payment for the total amount of your purchase.

Prior to contracting, the USER is advised that the WEBSITE has available a section called “How to book” or the “FAQ” page, in which the various steps needed to be taken to complete the booking are outlined.

On our WEBSITE the booking can be made in English. Most fields are free, which means the WEBSITE has no way to identify and correct errors in data entry, so the USER must exercise the utmost diligence in their completion.

All booking documents containing information of contracted services made via the WEBSITE will be archived by ULTIMATE WILD TRIP or the white label providers and can be accessed by the USER at any time online through “My account” on the WEBSITE or in your account in the white label platforms used, located at the top right hand side of the WEBSITE, by entering your email address and password.

When you book through one of our white label platforms such as Kiwi.com (Flights), Online travel (Hotels, Rental Cars, Flights, trains and trips) or affiliate partners such as Visa HQ (Visas), Direct Ferries.es (Ferries) ), ACP Rail International (Trains), Viator.com (Activities) and Worldnomads (Adventure Insurance), you must make the payments on these platforms and to comply the general conditions and privacy policies of these providers. ULTIMATE WILD TRIP assumes no responsibility for those products or services that do not sell directly.

Disability and Special requests: kindly contact us, to let us know which special requests are required at the time of booking. We will do our outmost to make your travel comfortable. For more information please check http://abta.com/go-travel/before-you-travel/accessible-travel.

Kindly be informed that the products shown in our website are subject to availability.

Banned airlines: the EU publishes a list of airlines that are subject to an operating ban within the European Community. To view it, go to www.europa.eu and select Travel then Passenger Rights.

The USER will use the WEBSITE solely and exclusively for personal use. The USER may not copy, reproduce, transmit or distribute the content of the WEBSITE or its services offered without permission from ULTIMATE WILD TRIP.

USERS must not establish links to the WEBSITE without written consent from ULTIMATE WILD TRIP.

The prices shown online are inclusive of all airport taxes. The price does not include visa costs or departure taxes from a territory.

ULTIMATE WILD TRIP makes every effort to ensure the information on the WEBSITE is posted in good faith and updated regularly, but we cannot always guarantee its completeness and accuracy. ULTIMATE WILD TRIP is committed to rectify such errors as quickly as possible. Please note that if the price offered is notorioulsy wrong for the perception of an average user ULTIMATE WILD TRIP will be enabled to cancel the booking and refund the price paid by the customer.

ULTIMATE WILD TRIP does not take responsibility for:

Information entered on the website by USERS, collaborators or third parties, included any alteration of the data and informations shown on the WEBSITE.

The alterations of the WEBSITE derived from the use of any kind of plugin (for example on line translators).

Infringement by the USER of the rights of intellectual property, the right to honor, personal and family privacy and image of persons (photographs), property rights and all other rights belonging to a third party as a result of the transmission, diffusion, storage, availability, reception or access to content.

The links and hypertexts accessed through the WEBSITE to features and services are offered by third parties. These links are not property of ULTIMATE WILD TRIP and therefore ULTIMATE WILD TRIP is not liable for the information contained neither in these nor of any effects that might derive from this information.

The entirety of the WEBSITE: text, images, brands, graphics, logos, buttons, software files, color combinations, as well as the structure, selection, arrangement and presentation of content, is owned by ULTIMATE WILD TRIP and its partial or total reproduction, retransmission, copy, exhibition and transmission is strictly prohibited.

ULTIMATE WILD TRIP reserves the right to modify or cancel the Terms and Conditions of the WEBSITE provided that a 15 day notice is given. The notice shall be given through a pop up window, which will open when accessing the page or alternative notification will be given to the USER prior to the modification or cancellation.

ULTIMATE WILD TRIP reserves the right to deny or withdraw access to the WEBSITE and / or services at any time without notice to USERS who violate these General Terms and Conditions.

These Terms and Conditions are subject to Spanish law and related disputes will be dealt exclusively with in the courts of Spain.

ULTIMATE WILD TRIP uses SMS for booking confirmations and to notify clients of any information regarding the contracted service. This service is for information purposes only and does not accept responses. Contact with ULTIMATE WILD TRIP must be done via telephone or e-mail, details of which appear in the “Contact us” section of the WEBSITE.

We take responsibility for ensuring proper security measures are in place to protect your personal information. The booking information that you provide to us will be passed on only to the providers of your travel arrangements or other persons necessary for the provision of your travel arrangements. The information may therefore be provided to public authorities such as customs or immigration if required by them, or as required by law. This applies to any sensitive information that you give to us such as details of any disabilities, or dietary and religious requirements. Certain information may also be passed on to security or credit checking companies. If you are travelling to the United States, the US Customs and Border Protection will receive this information for the purposes of preventing and combating terrorism and other serious transnational crimes.

If you travel outside the European Economic Area, data protection controls may not be as strong as in this country. If we cannot pass this information to the relevant suppliers, whether in the EEA or not, we will be unable to complete your booking. In making this booking, you consent to this information being passed on to the relevant persons. Full details of our data protection policy are available on request.

We may also contact you from time to time with details of any special offers we may have available. By accepting these conditions, the USER accepts that their details will be used to send information and publicity about offers and promotions and to collect data to be able to send more personalized offers.

Please note that you can exercise your rights to access, rectification, cancellation and opposition of your personal data by writing to the following address: 2 Fernando de Antequera Street, House 2, Level 5ºD, Zaragoza, Spain or to this email:  dani@ultimatewildtrip.com

Latest version: May 2018

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